When I moved the cursor over the video area, no option popped up to start download. Do I need to get rid of pop-up blocker? Also, assuming I get it to work, can I queue multiple videos to download after the present one is done downloading? There are known problems with Chrome, which are being worked on. Try doing a clean REinstall of RealPlayer. Be sure to UNinstall all RealPlayer applications you may have on your machine. Do a restart. Download and install a fresh version of RP Hopefully, that will resolve the download issue.
Yes, you can download multiple videos. Do this for as many videos as you want. The downloads take place simultaneously, depending on the speed of the Internet connection and your computer. Plus also handles the H. These prompts to upgrade seem to happen every so often. Then, download and install a fresh version of RealPlayer 16 Plus.
Let us know how things go. Anyway as you suggested I uninstall RP and turnoff and restart my laptop and then I downloaded the latest version of RP but still not playing mp4 format. What else do you suggest to do? Please let me know I have very important videos and really need them. Please help. There have been some problems with comments and responses being properly displayed. The techs are working on it. That should both fix your MP4 playback problems, plus give you advanced conversion capabilities.
This has been an ongoing problem with RealPlayers users being confused about MP4 playback and conversion capabilities. Hi, thanks for the post. Videos downloaded from an HTML5 site will have the file extension.
To play a. Extract the contents of webmdshow This is an install package and will run once downloaded. If file does not run automatically, double-click it and the file will start installing. I spent a couple of days to install and uninstall Real Player many times without success. I saw your posting and hope that you can help. I installed Real Player 16 free version for my Windows 8 64 bit laptop and when I click on a MP4 file to play, I only get a pop up to tell me to upgrade to Plus.
I clicked close and then I am back to the original library list. This is in a loop that no matter how many times I tried I am just getting the pop up. I contacted support and was told to install Quick Time and it will resolved the problem. Can you help? I just downloaded the new version of Real Player How can i achieve what i want ie to play the videos in my realplayer or windows media and convert to music only for use on making my own videos.
Thanking you in advance. Sorry for the inconvenience, our technical team is aware of this issue and currently working on it, however as a workaround please try this step. Please let us know your progress, and if you have additional questions, email us at help real.
However they do not play in there either. As I have mentioned already our technical team is aware of this issue and currently working on a global fix soon. Hi, I have noticed exactly the same problem asYdaltak. With QT and RP there is only a black screen and no sound even though the progress bar indicates the the video is played and with MP there is an error message saying that Windows Media Player cannot play the file.
I also have another observation that may not be directly related with Real team, but maybe they can provide some comments on that too. So the question is that has YouTube recently changed the format of all videos at their servers or are there some changes implemented the latest version of RealDownloader that prevent storing the videos in FLV format?
Many thanks for you assistance! Selecting the first box to have the download this video button appear on videos does not make the button appear. I have switched off and restarted and still no luck. This worked last week and does not work since installing the latest Adobe flash player update yesterday. In managing add-ons, Flash Player v Please send an email to help real.
Running windows 7 home premium 64 bit on an HP machine. Including those shown on the RP main library screen. They all work just fine in winamp and VLC and a couple of other players as well as windows live movie maker, but not windows media player.
I have installed various codec packages including k-lite, which reported a couple of broken ones. Did a system restore and a few other things and still no audio.
So what is the fix? I have gone through the uninstall and reinstall process a few times with the latest version of Realplayer. I have downloaded 4 files now from youtube mp4 and they are all the correct size.
Any suggestions? Disable Shockwave Flash Object 3. Close window 4. Go through the process of updating Adobe Flash Player 7. Attempt to download. Now files should get downloaded in. FLV format. After spending numerous days and hours am completely out of ideas what happened with Real Player download functionality. Not so far it started download video files from sites what i used for year, in MP4 format without sound at all. Before, it was manage to download usually in FLV format.
Not anymore… Am running Windows 7 64 bit and all possible solutions was try already. Still not result. Than i find same result with many other web sites what i used to download video clips with Real Player. I install and reinstall numerous times both v. Also used standalone dowloader. Everything enabled in Manage Add-on and Active X filtering turned off. As i mention that , it happened in last cpl weeks after upgrading to last Adobe Flash and Real Player itself.
I was able using alternative software called YTD , to download same video on top of my post with much better quality and Audio 0 : AAC at Kbps 2 channels, Plz need help to clarify that. If it temporary problem and gonna be fixed by devs or permanent? Reason for that , because i cannot use YTD at some sites. Thank you in advance. Our technical team is aware of this issue and working on it.
This issue will be resolved at the earliest. Okay not to sound rude, but how long is your technical team going to take to fix this issue? I have recently download the newest version of real player and it wont play any mp4 videos. What do I do?
It also wont sync the videos I added to my computer recently into real player section video. I have to drag my video in there. The solution for downloading and playing mp4-files: 1. Now flv-files will be downloaded und I can play them. Thank you. Am I the only one this solution does not work for?!! Same as everyone I was happy with Realplayer before , did everything I wanted. This Is so annoying, so i hope the tech team get this fixed soon. Our technical team is aware of this issue and currently working on it.
If there is anything else we can help with, please send an email to help real. Sorry for the inconvenience, this is due to changes made at YouTube and we are working with YouTube to resolve the issue. Dear JuHa….. I want to download the videos in. However, here are some steps we think might resolve the issue. Open Internet Explorer 2.
Click on Tools 3. Go to Manage Add-ons 4. Disable Shockwave Flash Object 5. Now files should get downloaded and are playable. Txs in advance.
Sorry for the inconvenience, please be informed that we have already tested these steps with few customers and it worked on their computers.
Guys, by now you should be well aware that RealPlayer Downloader 16 has a serious bug in it. I count numerous repeats of the same issue in the thread above. How about following prudent IT practice and rolling back to the earlier versions that did work, RP Downloader 15 or earlier, until you have a fix and can either re-release version 16 or jump to version I having problems using Leawo converter. Can someone help me in this matter please. Well having spent money on Real Player and also upgraded I too join the long queue of people unable to download and convert Mp4 videos from You Tube.
I have done everything that has been suggested in mails over the last months and still unable to sucessfully download on any of my three computers. When oh when will this be solved? Not sure that this is a RP problem, and not a website problem. Hi all, The latest workaround seems to work at least for me. A warning however: If you enable the Shockwave add-on again, the download process fails and there seems to be no other option to fix this than reinstalling the Flash Player.
This is due to changes made at YouTube and we are working with YouTube to resolve the issue. However, try few work around steps for Internet Explorer to fix the issue:. Open Internet Explorer. Click on Tools. Go to Manage Add-ons. Disable Shockwave Flash Object. We have a reported issue were several customers are experiencing the same issue which you are facing.
Our support team is aware of this and working on high priority to resolve it at the earliest. Once it is fixed, you will be notified by our support team. However, try few work around steps provided in this link to fix the issue:. My realplayer only downloads in mp4 format instead of the FLV. How do we get back the older version so we can see what we have downloaded. Can you help with the sound part. What is the format of the downloaded video?
Do you get any error message while playing the video in RealPlayer? Does it happen to all the videos? Thank You! Real Player Team. It does seem the problem is with the Flashplayer. I followed the workaround below. Downloaded a video and walla! It works. Here is the work around from the link.
Good luck people. The following steps should work for customers who are on Windows 7 or 8 and are using Internet Explorer version 9 or higher to download videos. Click the Tools gear icon at the top right of the browser and select Manage Add-ons.
Close the Manage Add-ons window. Try downloading a video. It should successfully download and play in RealPlayer. Gomplayer, shows only video but no audio. Some of you suggested a way round which does not work for me Windows 7. Seems RP 16 is the worst among the competitors. Our team is working hard to research a fix for this. Since the last 1 month whenever I try to download some video from you tube via Download this video option Realplayer automatically downloads as MP4 file.
I am unable to play this. There is no audio or video. Quick time also cannot play this Tried all the suggestions given on the Real Player website, but still the problem exists. I posted this issue earlier, but did not get response.
I get a general error message. I have windows 7 and explorer 8 and quick time installed. I think your customers have been incredibly patient! Can you please provide us with a estimated time when this major problem will be solved? However, try few workaround steps provided in this link to fix the issue:. Please be informed that we have already tested the workaround steps with few customers and it worked on their computers. Once it is resolved you will be notified by our support team.
I paid for the upgrade to Real Player and regret it. I cannot get it to work. Texas time of — PST gone! Looked all over internet, check accelerators — a-ok, still not working. Looking for something else. Worked with computers for MANY years, and they are piss poor. However, when I downloaded the same videos using a different downloader, they work and can be played just fine. Even RealPlayer can play it if I chose to open the video with it.
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